Prior to shipment, please allow 1-5 business days for production and packaging — as each mug is made to order just for you. On average, most mugs are fulfilled in two days. Orders of five or more mugs can take longer than five business days. Please contact us before placing a large order if you need your mugs by a specific date. Please keep in mind that My Mugs & Kisses observes national and postal holidays and those dates should not to be included in business day calculations.